Cedarsoft specialises in the following areas, providing integrated solutions that meet and exceed clients' requirements and expectations 

• Business Service Management A methodology for monitoring and measuring IT services from a business perspective
• Service Level Management - the monitoring and management of the availability of pre-defined IT services e.g. email system
• Performance and Capacity Management - collection of performance metrics to produce real-time and historical reports of IT usage, highlighting capacity issues 
• Virtualisation Management - monitoring and management of fastest growing area if technology where physical hardware resources are shared between virtual environments, bringing with it new management challenges 
• Server Monitoring - monitoring of health, performance, and availability of individual servers, automatically raising alerts when pre-defined thresholds have been breached
• Application Monitoring - monitoring of health, performance, and availability of individual applications and databases, automatically raising alerts when pre-defined thresholds have been breached
• Infrastructure Monitoring - monitoring of health, performance, and availability of network devices servers, automatically raising alerts when pre-defined thresholds have been breached